(Digital Insurance) - Post-pandemic 2022 proved to be a challenging year for insurance companies as people started hitting the roads again, employees -- their own and their customers' – returned to the office, and some employees decided that their employers were no longer a good fit for them.
The increasing margin pressure of catastrophic weather events (CATs), inflation and general hardening in the insurance market and it's understandable why transformation underpinned by automation technology was so prevalent in 2022 and where we expect more change to come in 2023.
Following are details on three trends insurance businesses encountered this year and where they look to go in the year ahead:
....https://www.dig-in.com/opinion/three-automation-challenges-ahead-for-insurers-in-2023
By Chaz Perera
January 4, 2023
