Citi Wealth Introduces AI-Powered Client Assistant Built on Google's Technology Stack

Citi Wealth this week unveiled Citi Sky, an AI-powered assistant designed to give wealth management clients real-time access to financial guidance through a conversational voice and avatar interface. The announcement came at the Google Cloud Next 2026 conference in Las Vegas, with a phased rollout to Citigold clients in the U.S. set to begin this summer.

The system was built using the Gemini Enterprise Agent Platform, incorporating Google DeepMind's real-time avatar technology alongside Gemini's live audio and video models to enable low-latency, natural conversation. The result is an always-on digital presence that Citi is positioning not as a replacement for advisors, but as an extension of the advisory relationship.

At launch, Citi Sky is designed to deliver timely prompts around events such as CD maturities, surface market insights from Citi Wealth's Chief Investment Office, and engage clients in English and Spanish, with additional languages planned over time.

Andy Sieg, Citi's Head of Wealth, framed the product around a single question clients have always wanted answered: "Am I financially ok?" He described the tool as a shift from navigating apps and meetings to simply asking — and acting — while emphasizing that Citi Wealth plans to add advisors in the years ahead.

Google Cloud CEO Thomas Kurian described Citi Sky as a new blueprint for how agentic AI can deliver personalized financial intelligence to millions of clients, with interactions built on a secure, regulated data foundation.

The launch builds on a broader AI push within Citi Wealth. The firm has already deployed CitiScribe, an AI note-taking tool that rolled out to all Wealth advisors in North America in Q1 2026, and Client 360, a consolidated dashboard giving advisors single-screen access to holdings, call logs, and client interests, with full rollout planned this quarter.

For advisors watching the competitive landscape, Citi Sky signals something worth noting: the race to embed AI into the client experience is no longer theoretical. The question for firms of all sizes is how they respond.

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