(Sowell) There are several obvious benefits to outsourcing. Whether you need technology solutions or support, investment management or financial planning solutions, compliance or marketing, outsourcing can help free up your time so you can focus on helping your clients’ meet their needs and achieve their goals.
Understanding and managing the outsourcing relationship is critical. Here are three tips for bringing value to a successful outsourcing relationship:
Trust
After executing an agreement, a successful vendor relationship becomes much more than a signed contract with stipulated service level agreements and deadlines. To achieve a situation where both parties benefit, you must view your vendor as a trusted advisor and partner – one who will create value for your business and help you achieve your goals and objectives. Success of the relationship certainly relies on the level of customer satisfaction, decreased costs, increased quality of services, but more importantly, on trust in and empowerment of your outsourcing partner.
Communication
Meeting expectations and fulfilling the contract is dependent on good, open communication between both parties. Facilitated by frequent, ongoing exchanges of information, good communications can help you avoid conflicts. It can also help you get ahead of issues before they become problems, and reduce anxiety. Outsourcing success is far more than achieving service level agreements and checking the box.
Flexibility
Flexibility at the contractual level is fundamental. Adjustments, changes, and investments not foreseeable in the initial agreement may be required later for delivery of services. We recommend frequent interactions, and monthly, quarterly, or yearly meetings with the outsourcing and advisor relations team.
We’re There for Your Journey
Successful relationships require an investment in time, knowledge, and resources from both the advisor and the outsourcing vendor. We invite you to talk to us about the many benefits of Sowell Management’s unbundled solutions and how we can create personalized solutions and strategies for you and your business.
Whether you are looking to grow your business, break away or prepare for your legacy, our unbundled solutions keep your operations connected, not entangled with unnecessary services.
Our open architecture platform allows you to select the support you need while providing the infrastructure and resources to help you manage, grow, and reach new summits. Our platform is designed by advisors for advisors.
Connect with Us.
Sowell Management is always there for advisors, whether it’s branching out or beneficial outsourcing. We will help provide you the freedom and flexibility you seek. Sowell Management is the RIA/IAR platform provider of choice for independent investment advisors with a growth mindset.
